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Veriheal’s New Cannabis Insurance Letter Service: What Patients Should Know (2025)

Kenneth Bancale

by Kenneth Bancale

July 31, 2025 08:00 am ET Estimated Read Time: 5 Minutes
Fact checked by Kymberly Drapcho
Veriheal’s New Cannabis Insurance Letter Service: What Patients Should Know (2025)

Prescription‑style coverage for cannabis is still the exception, not the rule, but patients are pushing insurers to catch up. To help you navigate this shifting landscape, Veriheal has launched new patient support services, providing registered patients with physician‑signed paperwork that can support them through administration challenges, including insurance reimbursement, HSA/FSA claims, or even employer documentation.

What Is the Cannabis Insurance Letter Service?

Veriheal’s cannabis insurance letter service is an on‑demand, telehealth‑based add‑on to its medical card consultation foundation. This state-compliant, physician-signed document delivers a concise, insurer‑friendly confirmation that your cannabis use is legal, under the guidance of a licensed doctor, and abides by state law. 

These letters are written and signed by a licensed MMJ physician and verify your active state registration as a medical cannabis patient. Moreover, the letter outlines why medical cannabis is part of your management plan in comprehensive, insurer-friendly language (like CPT‑style phrasing). Once you secure a letter through Veriheal’s digital portal, the document is delivered as a secure PDF, allowing you to share it as you wish and remain compliant with patient safety and HIPAA standards. 

In short, a cannabis insurance letter is documentation designed to simplify insurance conversations and support patients through claim appeals and reimbursement requests. 

Who Should Use It?

Cannabis insurance letters can be used in a variety of scenarios. While these letters are designed for general support in communicating with your insurance companies, they can be used in the following common scenarios:

  • Insurance Reimbursement – Adds medical justification when filing or appealing a claim.

  • HSA/FSA Spending – Meets many plan administrators’ “doctor note” requirement.

  • Employer Benefit Programs – Supports flexible‑benefit requests or wellness stipends.

  • Tax Deductions – Strengthens paperwork in the event of an IRS review

While generally, medical marijuana is not covered by insurance in 2025, each insurance company’s policies are different. This letter acts as your first line of defense in administrative challenges with your insurance company, providing a clear confirmation that your cannabis use is state-compliant and medically necessary.

What’s Included in the Letter — and Why It Counts

Your support letter from Veriheal includes the following information as a resource in communicating with your insurance company.

 

Section

Why It Matters

Patient Verification  

Confirms legal patient status under state law.

Physician Statement

Shows a licensed clinician recommended cannabis for a qualifying condition.

Condition Details

Keeps details insurer‑relevant without revealing sensitive information.

Provider Credentials & Contact

Provides adjusters with a direct line for verification, thereby boosting credibility.

When requesting a cannabis insurance letter from Veriheal, all of your private identifying information is transmitted through Veriheal’s proprietary HIPAA‑secure system, ensuring your medical cannabis status and unique medical information is kept safe and only shared with your consent. 

How to Request A Cannabis Insurance Letter Through Veriheal’s Telehealth Platform

A cannabis insurance letter can be requested digitally from your patient portal or Veriheal user profile. These letters are signed by your physician based on your active medical marijuana patient status in your state. If you do not currently have your medical cannabis card, Veriheal offers this documentation free of charge with a medical cannabis consultation for a limited time. To request this letter, follow these steps:

  1. Log in to your Veriheal dashboard (or create an account).
  2. Select “Insurance Letter” under Services.
  3. Schedule a quick video consult—often available the same day.
  4. Review & approve the draft letter in your portal.
  5. Download the signed PDF and attach it to your claim, HSA submission, or HR paperwork.

Need a card first? Start by making an appointment with a medical marijuana doctor in your state and receive a letter for free with your consultation. 

Ready to Strengthen Your Claim?

Veriheal can help you manage your health with peace of mind, giving you the confidence you need to navigate complex systems safely. By requesting a cannabis letter for insurance, you’ll receive your patient support through a fast, secure portal, courtesy of licensed doctors who speak the language of the insurance world.

>> Start your request now to get your cannabis insurance letter!

Frequently Asked Questions

What is Veriheal’s cannabis insurance letter service?

A telehealth add‑on that provides a physician‑signed document supporting insurance, HSA/FSA, or employer reimbursement claims.

How can Veriheal’s insurance letter help me get reimbursed for medical cannabis?

Insurers often need proof of medical necessity. The letter supplies that evidence in the format that adjusters prefer.

Which types of insurance accept Veriheal’s cannabis insurance letters?

Acceptance varies by carrier, but private plans, HSAs/FSAs, and specific disability policies typically approve claims when provided with proper documentation.

How do I request a cannabis insurance letter through Veriheal?

Log in to your account, choose “Insurance Letter,” schedule a brief video consult, and download the signed PDF—usually within one business day.

Does Veriheal’s insurance letter meet insurance company requirements?

Letters include physician credentials, registry verification, and CPT-style language elements that most insurers require for review.

How long does it take to receive an insurance letter from Veriheal?

Most patients receive their letter within 24 hours of the telehealth appointment.

Are there extra costs for Veriheal’s insurance letter service?

Yes, a modest add‑on fee applies—displayed at checkout before you confirm.

Is my privacy protected when getting a cannabis insurance letter?

Absolutely. All data is stored and transmitted via HIPAA‑compliant platforms, and only the information you authorize is shared.

Can I use Veriheal’s insurance letter for HSAs or FSAs?

Yes. Many plan administrators accept physician letters as proof of eligible medical spending.

How often do I need to update or renew the insurance letter?

Most insurers prefer a letter dated within the past 12 months. Veriheal offers quick renewals through your portal.

Want to learn more about Veriheal’s mission? Visit our About page or contact us with any questions. Your path to smarter cannabis reimbursement starts here.

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