Patient FAQ

Using Veriheal - Patient FAQ

Yes. Telehealth/Telemedicine is a legal medical management tool and not a separate form of medical diagnosis. Telehealth technology is perfectly legal provided that it is used by a licensed physician in the respective state that the patient resides.

Doctors are available around the clock. You are able to book an instant consultation, or also a date in the near future.

Anyone who is over the age of 18 years old, that believes cannabis will help alleviate their (qualifying) condition is eligible for an evaluation and consultation from a doctor on our platform.

To get your recommendation, you have to sign up and register on our site and complete a brief online profile. Upon registering for our service, clients are required to undergo an examination of pre-existing medical conditions. You will then meet with a physician and have an evaluation. Based on qualifying conditions, the physician(s) will make a recommendation for medical cannabis.

A medical cannabis recommendation is a document that states that a specific person has a medical condition in which a doctor recommends that they procure medicine to help treat it. Once written by the doctor, that patient can go directly to the dispensary for their medicine or some states ask the patient to register with the state first, then go to the dispensary for their medicine.

No, insurance does not cover cannabis consultations at this time. Our fingers are crossed that we can someday soon.

The process is generally the same as when you first got your card – but things will go a little faster. Just book another consultation with one of the doctors on our platform, who can re-evaluate you and get your certification process going.

A doctor’s recommendation is a document that allows patients to use marijuana legally. A medical marijuana ID/card itself is an ID needed to purchase cannabis IF the state mandates one. Many states only require a recommendation.

Many conditions could qualify you for medical cannabis. There is a broad range of symptoms that qualify, and it’s important to read your respective state’s page on our site to see what conditions are approved in your state.

Your medical records are maintained in our secure Health Insurance Portability and Accountability Act (HIPAA) compliant system. Your information is our top priority at Veriheal, and using industry-leading software to secure our data keeps your information private and protected.

Yes. As a business associate to all the physicians we work with, we adhere to strict HIPAA security requirements.

No. Some people who qualify for medical recommendations sometimes choose not to pursue treatment because they fear there might be repercussions and they might end up on some sort of a “master list” of marijuana users. Please be informed that there is NO SUCH LIST that exists. There is no consolidated database that the DEA uses to conduct raids or employers can access during background checks.

As in any doctor’s practice, the record of your evaluation is protected and private under federal laws through the Health Insurance Portability and Accountability Act (HIPAA). Further, by law, doctor-patient confidentiality prohibits the police, DMV, and employers from accessing your medical records without your written permission or consent.

We accept all major credit debit cards. We do not accept cash payments or medical insurance at this time. HSA and FSA can also be used and you will receive an ‘itemized’ receipt from us after booking your appointment.

The cost of your recommendation is $199. The price includes everything you need for your recommendation: Your appointment, physician consultation fee, and ultimately your doctor’s recommendation to use cannabis. There are no additional fees or taxes on our end.

Data last updated 05/18/2020

Last week we signed up

3,962 patients

for their medical cannabis cards